💼 About This Role

You'll provide IT support for a federal government contractor, ensuring timely resolution of service tickets. You'll also support end devices like smartphones and tablets.

🎯 What You'll Do

• Log, assign, and respond to user help desk requests
• Document findings and solutions in call log
• Establish and maintain change control procedures
• Support end devices (phones, tablets, MFDs)

📋 Requirements

• CompTIA Security+ Certification
• 2+ years of related IT technical experience
• Ability to obtain DoD Secret Security Clearance
• High School Diploma