22h ago
Community Strategy & Ops Manager
New York
$140k-$210k / year
full-time Hybridsoftware
💼 About This Role
You'll own Clay Clubs quality, digital community health, and the IRL↔URL handoff for a global community of 11,000+ customers. You'll be the connective tissue between GTME practitioners and internal teams, scaling operations for 84+ chapters.
🎯 What You'll Do
- Scale Clay Clubs globally with quality systems
- Re-energize the 30K+ member Slack community
- Build operational systems for 84+ chapters
- Make IRL event energy flow into digital continuity
📋 Requirements
- Community building experience inside and outside work
- Systems thinking with bias toward action
- Proven ability to scale communities without losing intimacy
- Comfortable with ambiguity and no established playbook
✨ Nice to Have
- Experience with go-to-market engineering or sales communities
- Familiarity with Clay platform and ecosystem
- International community expansion experience
🎁 Benefits & Perks
- 🌐 Work with world-class coaches in creativity and management
- 🏖️ Flexible hybrid environment in NYC
- 💰 Equity included in compensation package
📨 Hiring Process
Estimated timeline: 2-3 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Hiring Manager Interview· 45 min
- 3Panel Interview· 60 min
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