22h ago

Community Strategy & Ops Manager

New York

$140k-$210k / year

full-time Hybridsoftware

💼 About This Role

You'll own Clay Clubs quality, digital community health, and the IRL↔URL handoff for a global community of 11,000+ customers. You'll be the connective tissue between GTME practitioners and internal teams, scaling operations for 84+ chapters.

🎯 What You'll Do

  • Scale Clay Clubs globally with quality systems
  • Re-energize the 30K+ member Slack community
  • Build operational systems for 84+ chapters
  • Make IRL event energy flow into digital continuity

📋 Requirements

  • Community building experience inside and outside work
  • Systems thinking with bias toward action
  • Proven ability to scale communities without losing intimacy
  • Comfortable with ambiguity and no established playbook

✨ Nice to Have

  • Experience with go-to-market engineering or sales communities
  • Familiarity with Clay platform and ecosystem
  • International community expansion experience

🎁 Benefits & Perks

  • 🌐 Work with world-class coaches in creativity and management
  • 🏖️ Flexible hybrid environment in NYC
  • 💰 Equity included in compensation package

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Panel Interview· 60 min
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