4h ago
Technical Account Manager
Somerville, MA
β¨ $120k-$160k / yearest.
full-timesenior Hybridindustrial software
π Tech Stack
πΌ About This Role
You'll serve as the technical advisor for customers, helping them maximize their investment in Tulip's no-code platform while ensuring they achieve operational excellence goals. You'll partner with customers and the Tulip account team to develop and execute technical success plans for assigned accounts.
π― What You'll Do
- Develop and execute technical success plans for assigned accounts.
- Provide expert guidance on Tulip platform architecture and integrations.
- Conduct technical workshops, training sessions, and platform deep-dives.
- Collaborate with Account Executive and Customer Success Manager for account growth.
π Requirements
- 5-7 years of experience in technical customer-facing roles.
- 3+ years of Tulip delivery experience preferred.
- Strong understanding of manufacturing operations and Industry 4.0.
- Experience with APIs, system integrations, and database concepts.
β¨ Nice to Have
- Familiarity with no-code/low-code platforms.
- Experience with manufacturing execution systems (MES).
π Benefits & Perks
- ποΈ Unlimited vacation policy
- π₯ Competitive benefits package including Health, Dental, Vision, and more
- π Company equity
- πͺ Fitness subsidies
- πΆ Dog-friendly office
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