🛠 Tech Stack

💼 About This Role

You'll design and optimize the digital ecosystem for a major sports organization, leading global IT support and AI-driven automation. Your impact includes shaping modern workplace strategy and delivering frictionless employee experiences across all office locations.

🎯 What You'll Do

• Develop and execute modern workplace technology strategy
• Lead AI-enabled virtual assistant and automation initiatives
• Oversee global L1/L2 IT support and executive services
• Manage end-user hardware and software asset lifecycle

📋 Requirements

• Bachelor's degree in Computer Science or related field
• 10+ years in workplace technology or digital workplace leadership
• 5+ years of management experience
• Deep expertise in end-user computing and ITSM platforms

✨ Nice to Have

• Experience with Moveworks or Leena.AI autonomous support platforms
• Experience deploying ChatGPT or CoPilot
• Deep expertise in ServiceNow ITSM and SAM

🎁 Benefits & Perks

• 🏖️ Flexible time off
• 🏥 Health insurance
• 💰 401(k) matching

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 60 min

🚩 Heads Up

• Senior level title but 6-month contract through agency
• Extensive list of responsibilities spanning multiple domains
• Onsite requirement in NYC with potential additional hours