🛠 Tech Stack

💼 About This Role

You'll own and grow a portfolio of 50-75 customer accounts at a high-growth MedTech SaaS startup, focusing on driving ARR growth through upsells and renewals. You'll collaborate with Sales and Customer Success to ensure seamless transitions and long-term customer success. This role offers full remote flexibility and comprehensive benefits.

🎯 What You'll Do

• Manage a portfolio of 50-75 customer accounts
• Identify and capitalize on upsell opportunities
• Own end-to-end renewal process for accounts
• Maintain accurate records in HubSpot and PlanHat

📋 Requirements

• 2-5+ years of Account Management or Customer Success experience in SaaS
• Proven ability to upsell and expand existing customer accounts
• Strong communication and consultative selling skills
• Comfortable working in a fast-paced, remote environment

✨ Nice to Have

• Experience in MedTech or healthcare
• Trained in enterprise sales methodology
• Experience with HubSpot or similar CRM platforms

🎁 Benefits & Perks

• 🏠 Remote work with full flexibility
• 🏖️ Unlimited vacation and flexible hours
• 🏥 100% paid health and dental for employees
• 💻 $1,000 home office stipend and WiFi reimbursement
• 📚 Learning budget for relevant up-skilling

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Behavioral Interview· 60 min