1d ago

Client Success Advisor

London, England, United Kingdom

โœจ $85k-$115k / yearest.

full-timesenior Hybridsoftware

๐Ÿ’ผ About This Role

You'll provide guidance on configuring GRC platform modules to align with client objectives. You'll drive adoption and retention for key accounts, identifying expansion opportunities. You'll collaborate with cross-functional teams to enhance the platform based on client feedback.

๐ŸŽฏ What You'll Do

  • Provide guidance on configuring and optimizing GRC platform functionality.
  • Conduct assessments of client GRC requirements and recommend solutions.
  • Collaborate with clients on governance, risk, and compliance roadmaps.
  • Monitor industry trends and share insights with clients.

๐Ÿ“‹ Requirements

  • 5-7 years of client-facing experience in legal, audit, risk, or compliance.
  • Understanding of GRC domain, regulations, and industry standards.
  • Experience with software solutions and platforms.
  • Willingness to travel to client sites.

โœจ Nice to Have

  • Experience with Diligent platform or similar GRC software.
  • Certification in risk or compliance (e.g., CRISC, CISA).
  • Knowledge of AI/ML applications in GRC.

๐ŸŽ Benefits & Perks

  • ๐Ÿ  Flexible work environment
  • ๐ŸŒ Global days of service
  • ๐Ÿฅ Comprehensive health benefits
  • ๐Ÿ“… Generous time off policy
  • ๐Ÿง˜ Wellness programs

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Final Round with Panelยท 60 min
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