1d ago
Client Success Advisor
London, England, United Kingdom
โจ $85k-$115k / yearest.
full-timesenior Hybridsoftware
๐ผ About This Role
You'll provide guidance on configuring GRC platform modules to align with client objectives. You'll drive adoption and retention for key accounts, identifying expansion opportunities. You'll collaborate with cross-functional teams to enhance the platform based on client feedback.
๐ฏ What You'll Do
- Provide guidance on configuring and optimizing GRC platform functionality.
- Conduct assessments of client GRC requirements and recommend solutions.
- Collaborate with clients on governance, risk, and compliance roadmaps.
- Monitor industry trends and share insights with clients.
๐ Requirements
- 5-7 years of client-facing experience in legal, audit, risk, or compliance.
- Understanding of GRC domain, regulations, and industry standards.
- Experience with software solutions and platforms.
- Willingness to travel to client sites.
โจ Nice to Have
- Experience with Diligent platform or similar GRC software.
- Certification in risk or compliance (e.g., CRISC, CISA).
- Knowledge of AI/ML applications in GRC.
๐ Benefits & Perks
- ๐ Flexible work environment
- ๐ Global days of service
- ๐ฅ Comprehensive health benefits
- ๐ Generous time off policy
- ๐ง Wellness programs
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Final Round with Panelยท 60 min
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