15h ago
Client Services Associate
Forest Hill, MD
$50k-$55k / year
full-timehealthcare
๐ผ About This Role
You'll manage coordination of client services and emergent scheduling issues for a Medicare-certified home health team. Your work ensures high-quality care and builds trust with clients and referral sources. This role offers a clear path to growth within a mission-driven nonprofit.
๐ฏ What You'll Do
- Manage coordination of client services and emergent scheduling issues
- Build lasting relationships with clients, referral sources, and community
- Maintain effective fiscal management of caseload via metrics
- Partner with clinical managers to supervise and support field staff
๐ Requirements
- Associateโs degree required
- Prior medical office or home care experience preferred (hard requirement implied by role)
- Strong computer skills including electronic medical record
- Demonstrated record of successfully taking on increased responsibility
โจ Nice to Have
- Bachelorโs degree preferred
- Prior supervisory experience a plus
- Knowledge of Medicare and OASIS a plus
๐ Benefits & Perks
- ๐ฐ Performance-based incentives
- ๐๏ธ Paid holidays, vacation, and sick leave
- ๐ฅ Medical, dental, and vision plans
- ๐ 401k with company match
- ๐ Educational opportunities with Udemy courses
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter phone screenยท 30 min
- 2Hiring manager interviewยท 1 hour
- 3Offerยท 1 hour
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