15h ago

Client Services Associate

Forest Hill, MD

$50k-$55k / year

full-timehealthcare

๐Ÿ’ผ About This Role

You'll manage coordination of client services and emergent scheduling issues for a Medicare-certified home health team. Your work ensures high-quality care and builds trust with clients and referral sources. This role offers a clear path to growth within a mission-driven nonprofit.

๐ŸŽฏ What You'll Do

  • Manage coordination of client services and emergent scheduling issues
  • Build lasting relationships with clients, referral sources, and community
  • Maintain effective fiscal management of caseload via metrics
  • Partner with clinical managers to supervise and support field staff

๐Ÿ“‹ Requirements

  • Associateโ€™s degree required
  • Prior medical office or home care experience preferred (hard requirement implied by role)
  • Strong computer skills including electronic medical record
  • Demonstrated record of successfully taking on increased responsibility

โœจ Nice to Have

  • Bachelorโ€™s degree preferred
  • Prior supervisory experience a plus
  • Knowledge of Medicare and OASIS a plus

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-based incentives
  • ๐Ÿ–๏ธ Paid holidays, vacation, and sick leave
  • ๐Ÿฅ Medical, dental, and vision plans
  • ๐Ÿ“ˆ 401k with company match
  • ๐Ÿ“š Educational opportunities with Udemy courses

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter phone screenยท 30 min
  2. 2Hiring manager interviewยท 1 hour
  3. 3Offerยท 1 hour
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