Tech Stack

Description

You will manage and maintain IT processes for customer service and fulfillment operations, providing technical support, optimizing systems, and ensuring efficient operations. You'll collaborate across departments to streamline workflows and support a hyper-growth hydration company.

Requirements

• Bachelor's degree in Information Systems, Business Systems, Operations, or related field
• Strong knowledge of manufacturing and fulfillment processes
• Proficient with data analysis tools and strong Excel skills
• Ability to learn new technologies quickly
• Highly independent and detail-oriented

Responsibilities

• Provide technical support for customer service and shipping systems
• Generate reports and perform data analysis for decision-making
• Monitor system performance and ensure data integrity
• Conduct user training and create documentation
• Identify opportunities for process optimization and automation