18h ago
Technical Account Manager
Remote, United States
$100k-$130k / year
full-timemid Remotecybersecurity
๐ Tech Stack
๐ผ About This Role
You'll guide BloodHound Enterprise customers to maximize value from identity attack path mapping. You'll own customer onboarding, training, and ongoing engagement. You'll collaborate with product and engineering to advocate for customer needs.
๐ฏ What You'll Do
- Consult with customers to understand use cases and desired outcomes.
- Maintain regular customer cadence calls to ensure engagement.
- Help customers integrate BloodHound Enterprise data with other systems.
- Identify churn risk and implement success plans to restore customer health.
๐ Requirements
- 3+ years in Technical Account Management, Consulting, or Penetration Testing.
- Ability to maintain an account book of business.
- Basic understanding of scripting languages like PowerShell or Python.
- Experience utilizing REST APIs to solve business problems.
โจ Nice to Have
- Experience in penetration testing and/or administering Active Directory or Azure.
- Experience with BloodHound Community Edition or BloodHound Enterprise.
- Experience with JSON data formatting and containerization platforms like Docker and Kubernetes.
๐ Benefits & Perks
- ๐ฅ Health/Dental/Vision/Life Insurance 100% covered for employee and family
- ๐๏ธ Flexible time off and 13 paid holidays
- ๐ป Remote work with $1,500 new hire home office allowance
- ๐ $5,000 annual professional development and $5,250 continuing education/student loan repayment
- ๐ฐ 401(k) with 4% match, stock options, and bonuses
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Interviewยท 45 min
๐ฉ Heads Up
- Lists multiple years of experience without explicit years range
- Requires authorization to work in US but does not sponsor visas
0 0 0