🛠 Tech Stack

💼 About This Role

You'll support partners and customers across DACH and Benelux markets by diagnosing and resolving technical issues with Geotab's IoT hardware and software platform. You'll collaborate with cross-functional teams to ensure customer satisfaction and product optimization. This role offers a chance to grow with a global leader in connected transportation.

🎯 What You'll Do

• Diagnose hardware and software issues with Geotab products
• Provide technical support via phone, chat, and email
• Coordinate device return/exchange process
• Develop and deliver product training to resellers

📋 Requirements

• 1-3 years of customer support and technical troubleshooting experience
• Professional-level Dutch and German communication skills
• Post-secondary diploma/degree in Engineering or Computer Science
• Working knowledge of SQL, Python, C#, or JavaScript

✨ Nice to Have

• Experience with Google Big Query or data warehouses
• Expert-level Excel skills

🎁 Benefits & Perks

• 🏖️ Flexible hybrid working arrangements
• 🏠 Home office reimbursement program
• 💰 Pension contributions
• 🩺 Generous medical/dental benefits for family
• 🏋️ Subsidized fitness membership

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min