🛠 Tech Stack

💼 About This Role

You'll own customer lifecycle marketing strategies to drive engagement, retention, and expansion in a SaaS environment. You'll design data-driven programs like onboarding journeys and advocacy initiatives, collaborating with Sales, Customer Success, and Product teams. This role blends strategic thinking with hands-on execution using tools like HubSpot and Pendo.

🎯 What You'll Do

• Optimize onboarding communications to accelerate time-to-value
• Analyze customer behavior data for segmentation and targeting
• Partner with Customer Success to identify adoption gaps
• Build customer advocacy programs to support referrals

📋 Requirements

• 5+ years of lifecycle or customer marketing in SaaS
• Experience with marketing automation platforms like HubSpot or Pardot
• Experience driving reviews on G2 and Capterra
• Experience with product analytics tools like Pendo

✨ Nice to Have

• Familiarity with AI and automation tools
• Experience with customer advocacy programs

🎁 Benefits & Perks

• 🏠 Fully remote work environment
• 🎯 Mission-driven culture
• 📈 Professional growth opportunities
• 🤝 Cross-functional collaboration
• 🛠️ Exposure to modern martech

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Case Interview· 60 min