22h ago

Product Manager, Patient Experience

US Remote

$100.9k-$126.1k / year

full-timemid Remotebiotech

๐Ÿ’ผ About This Role

You'll define and optimize the digital patient sample collection experience for millions of Natera patients, solving key pain points for patients and internal teams. You'll drive strategy and roadmap, partnering with cross-functional teams including mobile phlebotomy, engineering, and marketing. This role offers the chance to work on truly impactful healthcare products at a global leader in cell-free DNA testing.

๐ŸŽฏ What You'll Do

  • Drive innovation and product strategy for digital sample collection experience.
  • Create and maintain product roadmaps, prioritize features, define requirements.
  • Partner with UX, engineers, and QA to deliver seamless user experiences.
  • Define KPIs, analyze data, and uncover product opportunities.

๐Ÿ“‹ Requirements

  • 3-5+ years in consumer digital product management.
  • Ability to work and influence cross-functional teams.
  • Excellent communication and presentation skills.
  • Experience working in an agile development environment.

โœจ Nice to Have

  • Previous experience in healthcare, healthtech, or biotech.
  • Scrum experience.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Competitive Benefits including medical, dental, vision, life, disability plans.
  • ๐Ÿงฌ Free genetic testing for employees and immediate family.
  • ๐Ÿ‘ถ Pregnancy and baby bonding leave.
  • ๐Ÿ’ฐ 401k benefits and commuter benefits.
  • ๐ŸŽ Generous employee referral program.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Product Interviewยท 60 min
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