🛠 Tech Stack

💼 About This Role

You'll review service events from process servers to ensure compliance with court and customer requirements, as part of a national legal services leader. You'll investigate complaints and contested serves while providing education to contractors. This fully remote role is based in Iowa and offers comprehensive benefits.

🎯 What You'll Do

• Review service events for compliance with court and customer requirements
• Provide education and instruction to process servers on service requirements
• Investigate service complaints and create investigation reports
• Audit process server service event histories and logbooks

📋 Requirements

• High school diploma or GED required
• 6-12 months relevant experience preferred
• Excellent written communication skills for professional email
• Ability to take concise and effective notes

✨ Nice to Have

• Writing experience in a professional or higher education environment
• Experience with Microsoft Office
• Ability to train and work remotely using Microsoft Teams

🎁 Benefits & Perks

• 🏥 Health, Dental, Vision insurance
• 💰 401(k) with company matching
• 🏖️ Paid time off plus 7 holidays and 4 floating holidays
• 🛡️ Life Insurance, AD&D, and Long Term Disability
• 🐾 Pet Insurance

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter screening call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Offer· N/A