🛠 Tech Stack

💼 About This Role

You'll manage and process contract renewals for an industry leader in mobile security. Your efforts will directly impact customer retention and satisfaction. This role offers the chance to improve renewal processes in a fast-paced environment.

🎯 What You'll Do

• Monitor and manage all contract renewal activities
• Identify opportunities for contract renewals and process them timely
• Work with sales and customer success teams to ensure retention
• Update and maintain accurate customer and contract data in CRM

📋 Requirements

• Experience as Renewals Specialist or similar role in customer service or sales
• Experience with CRM software like Salesforce, Clari, Gainsight
• Strong organizational and multitasking abilities
• Detail-oriented with ability to manage multiple projects simultaneously

✨ Nice to Have

• Knowledge of mobile security industry
• Experience with negotiation
• Proactive problem-solving skills