3h ago
Technical Account Manager
Berlin
โจ $50k-$80k / yearest.
full-timemidsoftware
๐ผ About This Role
You'll own the technical integration of our API-first promotion engine for enterprise clients. You will ensure platform fit, monitor API usage, and drive retention and growth for your portfolio. This role offers the chance to shape tech partnerships and work with a global team.
๐ฏ What You'll Do
- Own integration of API-driven platform with client ecosystems
- Troubleshoot technical issues and drive escalation
- Manage assigned customers in English and Spanish
- Collaborate with Customer Success and Engineering teams
๐ Requirements
- 2+ years as Technical Account Manager or Integrations Consultant
- Experience with API integrations
- Proven experience with SaaS products
- Excellent communication skills in English and Spanish
โจ Nice to Have
- Passion for consulting and tactical empathy
- Data-driven decision making
- Experience in problem-solving and troubleshooting
๐ Benefits & Perks
- ๐ โฌ1,000 annual learning budget and LinkedIn Learning access
- ๐ด 30 days annual leave plus extra paid days for birthday and moving
- ๐ Home office setup budget and monthly allowance
- ๐ป Work from abroad up to 90 days worldwide
- ๐ Dog-friendly office in Berlin with subsidized BVG ticket
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Interviewยท 45 min
0 0 0