3h ago

Team Lead, Market Operations - Indianapolis - Greenfield, IN

Greenfield, IN
full-timemidautomotive e-commerce

Description

As a Team Lead, you'll run the local Carvana hub, overseeing market launch, operations, logistics, branding, and team engagement. You'll manage the employee and customer experience, assess business trends, and proactively solve problems while developing a team of Customer Advocates.

Requirements

  • Big picture thinker with ability to manage employee and customer experience
  • Strong people leadership skills
  • Ability to assess business trends and create proactive solutions
  • Experience in a fast-paced, team-oriented environment
  • Willingness to roll up sleeves and assume additional responsibilities

Responsibilities

  • Run the local Carvana hub including operations, logistics, and consumer branding
  • Manage market launch and ongoing success
  • Partner with upper management by generating and monitoring reports
  • Lead, mentor, and develop a team of Customer Advocates
  • Interview, select, onboard, and train new team members
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