Description

You will be the main point of contact for AirTrunk's large cloud customers, supporting them from fit-out through to go-live and onboarding within hyperscale data centres. Your role involves comprehensive project management, customer engagement, and ensuring customer requirements are met with high satisfaction.

Requirements

• Relevant experience in service delivery or customer engagement within data centers or similar environments
• Strong project management and coordination skills
• Excellent communication and interpersonal skills
• Ability to work with cross-functional teams
• Familiarity with hyperscale data centre operations

Responsibilities

• Act as primary point of contact with all customers throughout build, fit-out, and onboarding
• Ensure Early Access, Ready for Service, and other contractual requirements are met
• Participate in design reviews and project meetings
• Work with design team and customers to ensure fit-out requirements are met
• Project manage fit-out deliveries on behalf of customers