Tech Stack

Description

As a Post-Sales Solutions Architect at 6sense, you will partner with Strategic and Enterprise Customer Success teams to drive technical adoption, lead architecture design, and ensure customers realize full value from their investment in our platform. You will serve as a trusted technical advisor, facilitating integration planning and optimizing customer outcomes.

Requirements

• 5+ years of experience in a customer-facing technical role, such as Solutions Architect, Technical Account Manager, or Pre/Post-Sales Engineer.
• Deep technical expertise in solution architecture, data integration, and enterprise software.
• Strong interpersonal and communication skills; able to build trust and articulate complex solutions to both technical and business audiences.
• Experience with CRM systems such as Salesforce, Microsoft Dynamics, or SAP.
• Familiarity with marketing automation tools (Marketo, Eloqua, Pardot, Hubspot) and Customer Data Platforms (Adobe Experience Platform, Segment, etc.).
• Experience with ETL/ELT tools (Informatica, DataStage, Netezza) and data visualization tools (Tableau, Looker, Power BI).
• Working knowledge of cloud infrastructure (AWS, Azure, GCP), REST/SOAP APIs, and integration platforms (MuleSoft, Zapier, Dell Boomi).
• Proficiency in programming/scripting languages such as Python, Java, or C++.

Responsibilities

• Partner with Strategic and Enterprise CSMs to lead post-sale technical activities, including product enablement, demos, proof-of-value workshops, and advanced use case development.
• Facilitate architecture design sessions and platform integration planning, aligning customer objectives to 6sense solutions.
• Document business and technical requirements, and clearly communicate the business value of 6sense capabilities to technical and executive stakeholders.
• Serve as a technical liaison between Customer Success, Product, and Delivery teams to ensure a seamless customer experience.
• Lead solution design for multi-product implementations, systems integrations, and data architecture within existing customer environments.
• Proactively identify technical optimization opportunities to improve customer outcomes and platform ROI.
• Contribute feedback to product management and engineering teams, and help evolve internal tooling and processes for customer delivery.
• Build reports and dashboards that help customers track progress, optimize performance, and make data-driven decisions.