21h ago
Customer Success Manager
Manila, Davao
✨ $55k-$85k / yearest.
full-time Remotesoftware
🛠 Tech Stack
💼 About This Role
You'll act as a strategic partner to clients, guiding them through digital transformation in the Pharma industry. You'll coordinate cross-functional teams to ensure successful execution of complex projects. This role offers the chance to work with top 100 Pharma companies globally.
🎯 What You'll Do
- Act as strategic partner to clients on digital transformation
- Coordinate onboarding and monitor platform adoption
- Perform regular status reviews and measure KPIs
- Identify and scope new opportunities with account team
📋 Requirements
- Advanced English (verbal and written)
- Client-facing experience
- Customer onboarding and retention strategies
- Cross-functional collaboration skills
✨ Nice to Have
- Understanding of Pharma market operations
- Knowledge of Veeva or Salesforce CRM
- Experience with marketing automation tools (SFMC, Eloqua)
🎁 Benefits & Perks
- 🌍 Global team with offices in 5 countries
- 📈 Career growth in fast-growing MarTech company
- 🤝 Collaborative culture with 700+ professionals
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