🛠 Tech Stack

💼 About This Role

You'll be the trusted voice for healthcare clients, ensuring smooth, solutions-focused interactions. You'll support hazardous waste logistics, resolve issues using Salesforce, and collaborate across teams to improve service delivery. This role offers recession-proof stability in an essential healthcare service company.

🎯 What You'll Do

• Support hazardous waste logistics including manifests and route books
• Serve as first point of contact for healthcare facilities via phone and email
• Investigate and resolve customer requests using Salesforce
• Coordinate with production and transport teams for timely deliveries

📋 Requirements

• 3+ years of customer service or administrative experience
• Proficiency in Microsoft Office
• Comfortable working with data to support decisions
• Willingness to work flexible hours including weekends or holidays

✨ Nice to Have

• Experience in healthcare, logistics, or service-based industries
• Proven track record of improving processes or customer satisfaction
• Familiarity with inventory or routing systems

🎁 Benefits & Perks

• 💰 401K Matching: 50% employer match on up to 6% contribution
• 🏥 Comprehensive Benefits: Medical, Dental, Vision effective Day 1
• 📈 Job Stability: Recession-proof, essential healthcare service
• 🕒 Permanent Full-Time: Monday-Friday, 8 AM-5 PM