🛠 Tech Stack

💼 About This Role

You'll lead ROI operations across health systems, providing on-site coverage and workflow oversight. You'll serve as a key liaison between client sites, ROI staff, and internal leadership. This hybrid role offers significant opportunities to mentor team members and drive quality improvements.

🎯 What You'll Do

• Provide on-site coverage at assigned facilities as operational needs arise
• Assist with onboarding, training, mentoring, and workflow support
• Manage high-volume inbound and outbound calls and requests
• Ensure compliance with HIPAA and site-specific policies

📋 Requirements

• High School Diploma or GED
• Prior healthcare or ROI experience required
• Experience with ROI and EMR systems required
• Ability to travel locally and work on-site regularly

✨ Nice to Have

• Lead or supervisory experience preferred
• Experience with HIM or medical records

🎁 Benefits & Perks

• 📋 Onboarding and training program
• 💼 Full-time status
• 🏥 Health screenings and vaccinations provided

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3On-site Interview· 1 hour

🚩 Heads Up

• Requires 75% travel but listed as hybrid
• Salary range ($17.19-$23.68/hr) is low for lead role requiring travel and EMR expertise