💼 About This Role

You'll lead a retail team to deliver exceptional customer service and support store operations. You'll create memorable experiences for customers and drive team performance. This role offers growth in a celebrated travel brand.

🎯 What You'll Do

• Provide best-in-class customer service to every customer
• Support in-store processes and operations
• Lead, support, and guide a team of retail associates
• Assist with onboarding new hires and training

📋 Requirements

• Retail or customer service leadership experience
• Communication and coaching skills
• Ability to lift up to 25 pounds
• Ability to stand for extended periods

✨ Nice to Have

• Experience with KPI tracking
• Event planning skills
• Passion for travel

🎁 Benefits & Perks

• 🏥 Health insurance
• 💰 401(k) with match
• 🏖️ Paid time off (vacation, wellbeing, holidays)
• 🧳 Product discounts and stipends
• 🤝 Volunteer opportunities

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2In-person Interview· 1 hour
3. 3Offer· 1 week

[email protected]