22h ago

Master Agent Manager

Ouagadougou, Burkina Faso

$50k-$80k / yearest.

full-timeseniorfinance

💼 About This Role

You'll lead and grow our master agent network in Burkina Faso to drive operational excellence. You'll manage roll-out plans, build relationships, and ensure high-quality service. This role offers the chance to impact financial inclusion at a fast-growing fintech.

🎯 What You'll Do

  • Manage roll-out plan for master agents
  • Lead master agent team to grow sustainable network
  • Build strong relationships with master agents
  • Analyze performance and seek improvements

📋 Requirements

  • 5 years of experience in sales and stakeholder management
  • 5 years in a similar agent management role
  • Fluent in French and Mooré
  • In-depth knowledge of product and agent network

✨ Nice to Have

  • Additional local language
  • Experience in mobile money or fintech
  • Flexibility to adapt to process changes

🎁 Benefits & Perks

  • 🏥 Health insurance for you and dependents
  • 👶 26 weeks parental leave for mothers, 4 weeks for fathers
  • 🍽️ Free food and beautiful office
  • 📱 Airtime reimbursement

📨 Hiring Process

Estimated timeline: 3-4 weeks · AI estimate

  1. 1Application with resume and cover letter· 1 week
  2. 2Recruiter call· 30 min
  3. 3Hiring manager interview· 1 hour
  4. 4Team interview· 1 hour
  5. 5Offer· 1 week

🚩 Heads Up

  • Requires 5 years experience in two separate categories, which may be redundant
  • Flurry of soft skills in 'good fit' section not reflected in requirements
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