💼 About This Role

You'll oversee a team focused on provider engagement and operational excellence for WelbeHealth's Southern California markets. Your core impact will be building infrastructure and streamlining processes to help frail seniors access medical services. This role offers the chance to shape strategy in a rapidly growing mission-driven organization.

🎯 What You'll Do

• Recruit, onboard, and develop a high-performing team
• Design and implement scalable processes and workflows
• Monitor KPIs and SLAs for team and provider network
• Act as escalation point for complex provider issues

📋 Requirements

• Bachelor’s degree in relevant field or equivalent experience
• 5 years of experience in provider relations or health plan operations
• 2 years of direct team management experience
• Demonstrated ability to design and optimize operational processes

🎁 Benefits & Perks

• 🩺 Health Coverage on Day 1
• 👶 Paid Parental Leave
• 💰 401K Match
• 🏖️ 17 days PTO in year one plus 12 holidays
• 📈 Career path advancement

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min

🚩 Heads Up

• Requires COVID-19 vaccination, which may limit applicants
• Mentions 'some travel' but no details on frequency