18h ago
Store Operations Manager
Champaign, IL
$55k-$58k / year
full-timemidretail
๐ Tech Stack
๐ผ About This Role
You'll lead a diverse part-time hourly team at a fun, entrepreneurial cookie company. Your core impact is driving cookie quality, customer service, and sales performance. This role offers great training and mentorship with quick advancement opportunities.
๐ฏ What You'll Do
- Hire, coach and develop part-time staff including Shift Leaders and Crew
- Lead food quality, customer service, and store cleanliness through the team
- Manage and audit inventory to maintain proper controls
- Create and execute local marketing drops and in-store recognition programs
๐ Requirements
- 3+ years of management/leadership experience in restaurant or retail
- Availability to work 2-3 mid-to-late shifts Thursday through Sunday
- Proficiency with MS Outlook, Excel, MS Teams and applicant tracking systems
- Ability to deliver exceptional customer service to all guests
โจ Nice to Have
- Familiarity with commercial convection ovens
- Benevolent leadership style with player-coach mentality
๐ Benefits & Perks
- ๐ฐ Competitive base pay up to $58K plus monthly bonus
- ๐ฅ Comprehensive benefits including medical, dental, vision, and pet insurance
- ๐๏ธ 2 weeks paid vacation plus 2 personal wellness days and sick leave
- ๐ฑ $50 monthly cellphone data stipend
- ๐ช Free cookies and awesome swag
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 15 min
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