18h ago

Store Operations Manager

Champaign, IL

$55k-$58k / year

full-timemidretail

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead a diverse part-time hourly team at a fun, entrepreneurial cookie company. Your core impact is driving cookie quality, customer service, and sales performance. This role offers great training and mentorship with quick advancement opportunities.

๐ŸŽฏ What You'll Do

  • Hire, coach and develop part-time staff including Shift Leaders and Crew
  • Lead food quality, customer service, and store cleanliness through the team
  • Manage and audit inventory to maintain proper controls
  • Create and execute local marketing drops and in-store recognition programs

๐Ÿ“‹ Requirements

  • 3+ years of management/leadership experience in restaurant or retail
  • Availability to work 2-3 mid-to-late shifts Thursday through Sunday
  • Proficiency with MS Outlook, Excel, MS Teams and applicant tracking systems
  • Ability to deliver exceptional customer service to all guests

โœจ Nice to Have

  • Familiarity with commercial convection ovens
  • Benevolent leadership style with player-coach mentality

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive base pay up to $58K plus monthly bonus
  • ๐Ÿฅ Comprehensive benefits including medical, dental, vision, and pet insurance
  • ๐Ÿ–๏ธ 2 weeks paid vacation plus 2 personal wellness days and sick leave
  • ๐Ÿ“ฑ $50 monthly cellphone data stipend
  • ๐Ÿช Free cookies and awesome swag

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 15 min
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