💼 About This Role

You'll help Octopus Energy's mission to make renewable energy accessible to all, providing hands-on customer support via phone, email, and in person. You'll solve unique challenges daily and find extraordinary solutions.

🎯 What You'll Do

• Handle customer inquiries via phone, email, and in person
• Provide complete customer service from start to finish
• Solve complex problems and find extraordinary solutions
• Manage customer growth alongside daily operations

📋 Requirements

• Passion for helping customers
• Open-minded and proactive attitude
• Commitment to sustainability and green revolution
• Ability to learn quickly in a fast-paced environment

✨ Nice to Have

• Experience in customer service
• Knowledge of the energy industry

🎁 Benefits & Perks

• 📈 Equity Options Scheme - own a part of the company
• 🧘 Wellness focus - meal vouchers and free psychological well-being sessions
• 🎉 Family Dinner - weekly team gathering with updates and drinks