Description

You will own product strategy and roadmap for Klaviyo's orchestration experiences, focusing on flows and editor surfaces that power marketing automation. Your work will make complex marketing workflows intuitive, directly enabling brands to drive growth and retention.

Requirements

• 5-7+ years of product management experience on complex SaaS or workflow-based products
• Experience building customer-facing products with strong UX focus
• Proven ability to simplify complex systems into intuitive user experiences
• Strong product design instincts and experience partnering with design teams
• Highly customer-centric, comfortable speaking directly with customers

Responsibilities

• Own product strategy and roadmap for orchestration experiences including flows, campaigns, and the editor
• Lead evolution of Flows, a widely used automation capability
• Simplify complex marketing workflows into intuitive, scalable product experiences
• Partner with design to deliver thoughtful UX for core product surfaces
• Define and track success metrics including adoption, engagement, and gross churn