10h ago

Repair/Service Technician

Auckland, Auckland, New Zealand

$45k-$60k / yearest.

full-timemidElectronic payment technology

🛠 Tech Stack

💼 About This Role

You'll drive customer satisfaction by exceeding SLA targets while performing advanced repairs, including motherboard-level fixes. You will diagnose mechanical, hardware, and software failures, and collaborate with cross-functional teams to improve product quality and service excellence. This role offers hands-on experience with electronic payment technology and continuous learning opportunities.

🎯 What You'll Do

  • Perform in-house fault analysis and repairs, including motherboard repairs
  • Diagnose mechanical, hardware, software, and systems failures
  • Update internal systems to ensure accurate repair actions and parts usage
  • Assist with key-loading, warranty keys, software, and Terminal IDs

📋 Requirements

  • Electronics background essential with repair experience preferred
  • Motherboard repair and soldering experience
  • Intermediate computer skills, including MS Outlook and MS Excel

✨ Nice to Have

  • Understanding of the Payments Solutions industry
  • Experience in warehousing/logistics environment
  • Exposure to logistics and inventory management applications

🎁 Benefits & Perks

  • 🔧 Hands-on technical work with advanced repairs
  • 📈 Continuous learning and skill development
  • 🤝 Collaborative team environment
  • 🏢 Hybrid work schedule currently allowed
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