10h ago
Senior Manager, Operations
London
โจ $100k-$130k / yearest.
contractlead Hybrideducation
๐ Tech Stack
๐ผ About This Role
You'll lead the certifications operations engine during a regulatory shift and provider tender, ensuring 99% timely EPA completion. Your core impact will be architecting an AI-first operational model and managing a high-stakes provider integration. This 12-month role uniquely blends operational grit with strategic foresight.
๐ฏ What You'll Do
- Lead post-award integration and strategy for new Assessment Organisations
- Translate UK regulatory shifts into agile internal workflows
- Own external stakeholder relationships with Awarding Organisations
- Champion AI-first automation of the certification journey
- Upskill team to handle outlier cases and maintain KPIs
๐ Requirements
- 7+ years in high-growth operations (Fintech, EdTech, RegTech)
- 3+ years managing managers in a scaling environment
- Track record of redesigning workflows with AI/automation
- Experience leading major vendor migration or regulatory pivot
โจ Nice to Have
- UK vocational training or Academic Office experience
- Deep knowledge of apprenticeship levy and EPAO landscapes
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ฐ Competitive equity
- ๐ Learning budget
- ๐ฅ Health insurance
- ๐ Commuter benefits
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Technical/Operations Assessmentยท 60 min
๐ฉ Heads Up
- Role combines operational management with strategic foresight, potentially overloading a single role
- 12-month fixed term may indicate lack of long-term commitment from company
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