10h ago

Senior Manager, Operations

London

โœจ $100k-$130k / yearest.

contractlead Hybrideducation

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead the certifications operations engine during a regulatory shift and provider tender, ensuring 99% timely EPA completion. Your core impact will be architecting an AI-first operational model and managing a high-stakes provider integration. This 12-month role uniquely blends operational grit with strategic foresight.

๐ŸŽฏ What You'll Do

  • Lead post-award integration and strategy for new Assessment Organisations
  • Translate UK regulatory shifts into agile internal workflows
  • Own external stakeholder relationships with Awarding Organisations
  • Champion AI-first automation of the certification journey
  • Upskill team to handle outlier cases and maintain KPIs

๐Ÿ“‹ Requirements

  • 7+ years in high-growth operations (Fintech, EdTech, RegTech)
  • 3+ years managing managers in a scaling environment
  • Track record of redesigning workflows with AI/automation
  • Experience leading major vendor migration or regulatory pivot

โœจ Nice to Have

  • UK vocational training or Academic Office experience
  • Deep knowledge of apprenticeship levy and EPAO landscapes

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿ’ฐ Competitive equity
  • ๐Ÿ“š Learning budget
  • ๐Ÿฅ Health insurance
  • ๐Ÿš‰ Commuter benefits

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Technical/Operations Assessmentยท 60 min

๐Ÿšฉ Heads Up

  • Role combines operational management with strategic foresight, potentially overloading a single role
  • 12-month fixed term may indicate lack of long-term commitment from company
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