Description

In this role, you'll serve as a key connector engaging members, coordinating services, and collaborating across teams to ensure programs run smoothly and deliver measurable impact. You'll contribute to both day-to-day operations and strategic initiatives, including project management, product and policy development, and reporting.

Requirements

• 2+ years project coordination or operations support experience
• Prior experience in PBM, health plan, or clinical/care management program environment
• Proven ability to manage cross-functional projects and develop process documentation
• Strong analytical, communication, and organizational skills
• Pharmacy technician certification is a plus

Responsibilities

• Engage members, coordinate services, and collaborate across teams
• Collaborate with internal teams to define business needs and manage deliverables
• Maintain documentation including meeting notes, action items, and risk mitigation plans
• Track action items and monitor departmental outputs for consistency and quality
• Communicate project status to leadership and stakeholders