16h ago
Enterprise Field Engineer
San Francisco, CA | Boston, MA
โจ $140k-$180k / yearest.
full-timeseniorsoftware
๐ Tech Stack
๐ผ About This Role
You'll serve as a technical advisor for CodeRabbit customers in the Enterprise tier, leading onboarding and implementation of our AI-powered code review platform. You'll ensure customers realize full value by configuring integrations and driving adoption. This role offers the chance to shape the customer experience at a fast-growing AI startup.
๐ฏ What You'll Do
- Lead technical onboarding and implementation for new customers
- Configure integrations with CI/CD pipelines and cloud environments
- Deliver training and enablement sessions to drive adoption
- Act as technical escalation point for complex issues
๐ Requirements
- 5+ years in a customer-facing technical role
- 2+ years in a startup-like environment
- Experience leading enterprise customer onboarding
- Strong knowledge of cloud platforms (AWS, GCP, Azure)
โจ Nice to Have
- Experience with container orchestration like Kubernetes
- Experience with infrastructure as code (Terraform)
- Experience supporting production environments
๐ Benefits & Perks
- ๐ Work on cutting-edge AI technology
- ๐ค Collaborative and fast-paced environment
- ๐ Learning and development opportunities
๐จ Hiring Process
Estimated timeline: 3-5 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Interviewยท 60 min
- 4Final Roundยท 45 min
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