16h ago

Enterprise Field Engineer

San Francisco, CA | Boston, MA

โœจ $140k-$180k / yearest.

full-timeseniorsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll serve as a technical advisor for CodeRabbit customers in the Enterprise tier, leading onboarding and implementation of our AI-powered code review platform. You'll ensure customers realize full value by configuring integrations and driving adoption. This role offers the chance to shape the customer experience at a fast-growing AI startup.

๐ŸŽฏ What You'll Do

  • Lead technical onboarding and implementation for new customers
  • Configure integrations with CI/CD pipelines and cloud environments
  • Deliver training and enablement sessions to drive adoption
  • Act as technical escalation point for complex issues

๐Ÿ“‹ Requirements

  • 5+ years in a customer-facing technical role
  • 2+ years in a startup-like environment
  • Experience leading enterprise customer onboarding
  • Strong knowledge of cloud platforms (AWS, GCP, Azure)

โœจ Nice to Have

  • Experience with container orchestration like Kubernetes
  • Experience with infrastructure as code (Terraform)
  • Experience supporting production environments

๐ŸŽ Benefits & Perks

  • ๐Ÿš€ Work on cutting-edge AI technology
  • ๐Ÿค Collaborative and fast-paced environment
  • ๐Ÿ“š Learning and development opportunities

๐Ÿ“จ Hiring Process

Estimated timeline: 3-5 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Interviewยท 60 min
  4. 4Final Roundยท 45 min
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