🛠 Tech Stack

💼 About This Role

You'll own and optimize lifecycle journeys at Chime, driving member growth, retention, and revenue through data-driven experimentation. This high-visibility role sits at the center of Chime's growth function, collaborating with Product, Engineering, and Analytics to deliver seamless member experiences across email, push, SMS, and in-app channels.

🎯 What You'll Do

• Own and optimize lifecycle journeys across highest-priority programs
• Drive business metrics for member growth, retention, and revenue
• Identify, test, and scale new channels like SMS and RCS
• Generate data-driven hypotheses to optimize evergreen campaigns

📋 Requirements

• 8+ years of lifecycle marketing experience
• Proven ownership of multi-channel program strategy
• Experience driving impact via scaled personalization capabilities
• Ability to operate in complex cross-functional environments

✨ Nice to Have

• Experience with Braze, Looker, or AI tools
• Familiarity with SMS, RCS, and emerging in-app surfaces

🎁 Benefits & Perks

• 🏢 In-office 4 days/week with Friday remote
• 💰 Competitive salary plus equity and bonus
• ✨ 401k match and medical, dental, vision
• 🏝 Generous PTO and backup care benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Cross-functional Panel· 60 min