🛠 Tech Stack

💼 About This Role

You'll be the voice of HighLevel, proactively reaching out to at-risk customers, identifying churn signals, and guiding them toward solutions. Your work directly reduces churn and drives revenue retention by turning dissatisfaction into loyalty. You'll collaborate with a global team in a remote-first, data-driven environment.

🎯 What You'll Do

• Conduct daily outbound outreach to at-risk accounts via calls and emails
• Identify root causes of customer concerns through active listening
• Communicate product value and handle objections professionally
• Log all interactions and update CRM records in GHL

📋 Requirements

• 2+ years of Customer Service or B2B Sales experience
• Strong English communication skills (verbal and written)
• Experience working in a remote environment with structured targets
• Familiarity with SaaS products and CRM systems

✨ Nice to Have

• GHL experience is a plus
• Working knowledge of Google Suite
• Bachelor’s degree preferred

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏠 Remote-first work culture
• 📈 Growth opportunities in a fast-paced environment
• 🌍 Global team across 10+ countries

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week