💼 About This Role

You'll manage the content administration of Pantheon's investor portal, ensuring timely upload of documents and coordinating with multiple teams. Your core impact is delivering a smooth client experience through accurate document distribution and query resolution. This role offers exposure to private markets at a leading firm with $82 billion AUM.

🎯 What You'll Do

• Maintain the Investor Portal for timely client document distribution.
• Triage and resolve client queries via service management system.
• Support portal development, functionality upgrades, and processes.
• Data mine and cleanse client documents and nomenclature.

📋 Requirements

• Experience in financial services sector.
• Experience with a document management system.
• Experience with client facing systems.
• Intermediate to expert Excel skills.