16h ago

Head of Fulfillment

Amsterdam, North Holland, The Netherlands

$150k-$200k / yearest.

full-timemanagerretail

🛠 Tech Stack

💼 About This Role

You'll build and run Suitsupply's global fulfillment network, owning warehouse performance, carrier relationships, and omnichannel execution. You'll lead a team to execute at scale while directly impacting OTIF targets and cost management. This role offers autonomy and a direct partnership with executive leadership.

🎯 What You'll Do

  • Design and optimize global warehouse network for cost, speed, and service
  • Own carrier strategy, contract negotiation, and SLA management
  • Lead fulfillment technology initiatives including WMS/OMS optimization
  • Enable commercial growth by aligning fulfillment with new markets and channels

📋 Requirements

  • 7+ years in fulfillment or supply chain operations
  • 5+ years leading teams at scale
  • Experience with fashion retail or ecommerce and omnichannel dynamics
  • Deep knowledge of WMS/OMS platforms and cross-border logistics

✨ Nice to Have

  • Manhattan WMS experience
  • Strong P&L understanding
  • Experience with automation and ROI assessment

🎁 Benefits & Perks

  • 🤝 Autonomy - Own your strategy with executive support
  • 📊 Strategic partnership - Dedicated Analytics, Automation, and Product Technology teams
  • 📈 Growth opportunity - Join at an inflection point with serious investment
  • 🎯 Direct culture - Passionate, straightforward colleagues
  • 💰 Competitive package - Senior-level compensation with performance incentives

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter screen· 30 min
  2. 2Hiring manager interview· 45 min
  3. 3Case study or technical interview· 60 min
  4. 4Executive interview· 45 min
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