🛠 Tech Stack

💼 About This Role

You'll be the first point of contact in our Wellesley office, ensuring a welcoming environment and smooth operations. You'll support agents with Compass technology adoption and onboarding processes, while providing basic marketing and administrative assistance. This role is 100% in-office.

🎯 What You'll Do

• Welcome guests, manage mail, and maintain office appearance
• Resolve customer issues via phone, email, and in-person
• Support adoption of Compass technology and services
• Provide basic marketing support using templates

📋 Requirements

• 1-2 years of experience in customer service, office management, or hospitality
• Prior experience in real estate (a plus but not required for minimum)
• Ability to work 100% in-office in Wellesley
• Ability to lift up to 25 lbs

✨ Nice to Have

• Experience with enterprise technology like Zendesk, Salesforce, or Confluence
• Strong problem-solving and analytical skills
• Excellent verbal communication and presentation skills

🎁 Benefits & Perks

• 💰 Incentive programs including cash, equity, or commissions
• 🏖️ Paid vacation, holidays, sick time, parental leave, and recharge leave
• 🏥 Medical, telehealth, dental, and vision benefits
• 401(k) plan with flexible spending accounts
• 🐾 Pet insurance and other wellness perks