2h ago

Customer Success Representative

Manila, Philippines

$37.5k-$40.5k / year

full-timemid RemoteTax and Financial Services

🛠 Tech Stack

💼 About This Role

You'll handle client onboarding, follow-ups, and tax-related questions for a financial services firm. You'll streamline client interactions using Go High Level and Financial Sense. This role offers 100% remote work with a supportive team.

🎯 What You'll Do

  • Handle client onboarding and document collection
  • Answer tax-related client questions
  • Manage inbound calls and schedule meetings
  • Maintain communication threads in Go High Level

📋 Requirements

  • 4+ years as a Customer Service Representative
  • Experience in financial services and tax industry
  • B2-level English communication skills
  • Familiarity with CRM, VoIP, and cloud services

🎁 Benefits & Perks

  • 🏖️ Health Insurance (HMO)
  • 📈 Performance Incentives
  • 🏠 100% Work-From-Home
  • 🎓 Upskilling Opportunities
  • 💰 Holiday & Overtime Pay
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