2h ago
Customer Success Representative
Manila, Philippines
$37.5k-$40.5k / year
full-timemid RemoteTax and Financial Services
🛠 Tech Stack
💼 About This Role
You'll handle client onboarding, follow-ups, and tax-related questions for a financial services firm. You'll streamline client interactions using Go High Level and Financial Sense. This role offers 100% remote work with a supportive team.
🎯 What You'll Do
- Handle client onboarding and document collection
- Answer tax-related client questions
- Manage inbound calls and schedule meetings
- Maintain communication threads in Go High Level
📋 Requirements
- 4+ years as a Customer Service Representative
- Experience in financial services and tax industry
- B2-level English communication skills
- Familiarity with CRM, VoIP, and cloud services
🎁 Benefits & Perks
- 🏖️ Health Insurance (HMO)
- 📈 Performance Incentives
- 🏠 100% Work-From-Home
- 🎓 Upskilling Opportunities
- 💰 Holiday & Overtime Pay
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