19h ago

Back Office Agent

Athens, Greece

part-time

πŸ’Ό About This Role

You'll support customers across our platform, ensuring a smooth experience as part of a Greek startup team. Your role directly impacts customer satisfaction and operational efficiency. This part-time position offers a hybrid work model.

🎯 What You'll Do

  • Handle customer requests via phone, email, and chat
  • Provide accurate information and solutions on platform products
  • Update customer data in CRM system
  • Monitor request progress and collaborate with partners
  • Process and archive electronic documents

πŸ“‹ Requirements

  • High school diploma or degree
  • Excellent Greek language skills
  • Tech-savvy with computer proficiency
  • Strong communication skills

🎁 Benefits & Perks

  • πŸ’Έ Fixed salary based on experience
  • πŸš€ Bonus scheme
  • 🩺 Medical insurance
  • πŸ’Ό Hybrid work model
  • πŸ† Friendly team celebrating successes

πŸ“¨ Hiring Process

Estimated timeline: 2-3 weeks Β· AI estimate

  1. 1Phone ScreenΒ· 30 min
  2. 2In-person InterviewΒ· 1 hour
  3. 3OfferΒ· 1 week
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