21h ago
Dispatcher
King of Prussia, PA
$50k-$55k / year
full-time
🛠 Tech Stack
💼 About This Role
You'll dispatch HVAC, plumbing, and electrical techs using ServiceTitan to maximize route efficiency. Your decisions directly impact revenue and customer satisfaction in a fast-paced environment. You'll be the quarterback of the day at a growing multi-location company.
🎯 What You'll Do
- Dispatch techs using ServiceTitan for optimal route efficiency
- Manage daily board: schedule, reschedule, fill open time slots
- Prioritize calls by urgency, location, and tech skillset
- Monitor tech progress and adjust schedules in real-time
📋 Requirements
- 2+ years of dispatching experience
- Experience with ServiceTitan or similar field service software
- Ability to multitask and stay organized under pressure
- Strong decision-making and sense of urgency
✨ Nice to Have
- HVAC/home services dispatching experience
- Experience with high-volume call handling
🎁 Benefits & Perks
- 🏥 Medical, Dental, Vision insurance
- 💰 401k with match
- 🏖️ Paid time off & holidays
- 📈 Performance incentives
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