11h ago

Sales & Service Manager

Dedham, Massachusetts

โœจ $45k-$60k / yearest.

full-timemidretail

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead the Sales Service team to deliver an exceptional guest experience at ALO's Dedham store. You'll drive business targets through sales coaching, workforce planning, and operational efficiency. This role combines sales leadership, business analysis, and people development in a fast-paced retail environment.

๐ŸŽฏ What You'll Do

  • Investigate sales opportunities and partner with GM to fix gaps
  • Coach Sales Service team on guest experience and product education
  • Manage sales floor coverage and lead selling initiatives
  • Review budget, reporting, and metrics with GM

๐Ÿ“‹ Requirements

  • 3-5 years of retail or related leadership experience
  • Working knowledge of MS Office (Word, Excel, Outlook)
  • Ability to stand and move for entire shift
  • Ability to lift up to 50 pounds and climb ladder

โœจ Nice to Have

  • Experience with succession planning and recruitment
  • Skills in sales strategy and business analysis

๐ŸŽ Benefits & Perks

  • ๐Ÿ›๏ธ Generous employee discount on ALO products
  • ๐Ÿง˜ Free membership to ALO Wellness Club
  • ๐Ÿฅ Medical, dental, vision for full-time employees
  • ๐Ÿ’ฐ 401K with company matching for full-time employees
  • ๐ŸŽ Monthly store incentives and clothing allowance

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Panel Interviewยท 60 min
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