💼 About This Role

You'll be the first point of contact for dealers using our online car marketplace, guiding them through buying vehicles on our platform. Your role ensures dealers have a seamless experience while leveraging AI-powered technology to solve problems efficiently.

🎯 What You'll Do

• Build genuine connections with dealers and answer their questions.
• Find creative solutions to tackle challenges using initiative.
• Master CRM systems to ensure data accuracy and efficiency.
• Champion the customer and improve their experience.

📋 Requirements

• Genuine enjoyment of helping people and building rapport.
• Strong communication skills across phone, email, and chat.
• Detail-oriented and pride in work quality.
• Quick learner and enjoy solving problems.

🎁 Benefits & Perks

• 💰 £26,000 starting salary
• 🏖️ Hybrid work with 1 day WFH per week
• 📚 Personal development budget for books, courses, conferences
• 🏥 Comprehensive health insurance through BUPA including dental
• 🚲 Cycle to work scheme

📨 Hiring Process

Estimated timeline: 1-2 weeks

1. 1Initial Call· 30 min
2. 2Team Matching· N/A
3. 3Final Interview· 60 min