💼 About This Role

You'll support implementation and configuration of product solutions for financial enterprises. You'll manage onboarding, platform configuration, and content projects, ensuring successful customer outcomes. This remote role offers a chance to work with a purpose-built customer engagement platform.

🎯 What You'll Do

• Manage onboarding, platform configuration, and content projects for customers.
• Interpret customer requirements into actionable tasks using internal systems.
• Coordinate with internal teams to ensure timely project execution.
• Maintain accurate documentation, including scope notes and QA signoffs.

📋 Requirements

• 1–2 years of experience in SaaS, consulting, support, or project coordination.
• Strong communication and organizational skills.
• Ability to translate business goals into structured implementation tasks.
• Familiarity with web applications, project management tools, and content systems.

🎁 Benefits & Perks

• 🏥 Medical, Dental, Vision insurance
• 💰 HSA/FSA accounts
• 🏖️ Flexible Time-Off (FTO)
• 👶 Paid Parental Leave
• 📈 401(k) with employer match