💼 About This Role

You'll monitor and assist mobile service robots in a hospital environment, collecting data and troubleshooting real-world situations. Your core impact is ensuring exceptional customer experience for hospital partners while providing detailed feedback to engineers. This part-time, entry-level role offers a chance to join a venture-backed robotics startup's founding operations team.

🎯 What You'll Do

• Monitor and safely assist mobile service robots in a hospital environment
• Collect data and troubleshoot real-world situations, providing detailed feedback to engineers
• Prioritize customer experience, ensuring expectations are met or exceeded
• Communicate with hospital staff and the public regarding robot operation

📋 Requirements

• High school graduate or GED
• Customer-service oriented with de-escalation skills
• Excellent written and verbal communication skills
• Ability to lift up to 40 pounds

✨ Nice to Have

• Formerly employed in healthcare
• Extraverted and comfortable starting conversations
• Passionate about healthcare and technology

🎁 Benefits & Perks

• 🤖 Cutting-edge robot fleet experience
• 🏥 Hospital environment exposure
• 🚀 Founding team at a venture-backed startup

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 day

🚩 Heads Up

• Part-time role with inconsistent shift schedule including nights/weekends/holidays
• Physical demands (lifting 40lbs) not typical for clinical roles
• Vendor credentialing process may delay start