🛠 Tech Stack

💼 About This Role

You'll manage complex card payment risk cases and escalations as part of a global risk control framework. Your work will shape risk rules and leverage AI to improve fraud detection and efficiency. This role offers high ownership and exposure to cutting-edge fintech operations at a fast-growing company.

🎯 What You'll Do

• Lead resolution of complex card payment risk cases and escalations.
• Design and refine issuing risk rules to combat emerging fraud.
• Implement AI and automation to enhance fraud detection and efficiency.
• Collaborate with Product, Engineering, and Compliance on risk issues.

📋 Requirements

• Background in card payment risk, fraud operations, or issuing dispute management in a fintech startup.
• Experienced in SQL/Databricks and BI tools to analyze fraud trends.
• Strong collaborator within a global network, adapting to diverse cases and regions.
• Ability to master new processes quickly in a fast-paced environment.

✨ Nice to Have

• Experience with AI/LLMs and automation in risk operations.
• Knowledge of account takeover risk control.
• Familiarity with issuing dispute management.

🎁 Benefits & Perks

• 🚀 High-growth fintech environment
• 🌍 Global team across 26 offices
• 📚 Accelerated learning and true ownership
• 🤝 Collaborative culture with exceptional teammates
• 💡 Opportunity to shape risk strategy using AI