💼 About This Role

You'll own the post-contract phase for enterprise-level deals within NHS Trusts, ensuring AI-powered Scribe is deeply integrated into clinical workflows. You'll build account management foundations from the ground up, turning tender wins into long-term partnerships. This role offers the chance to drive AI adoption in a high-stakes healthcare environment.

🎯 What You'll Do

• Establish account management foundations in Secondary Care
• Lead implementation of Accurx Scribe with clinical teams
• Manage relationships with C-Suite stakeholders
• Identify churn risks and execute work programmes

📋 Requirements

• Proven track record in Account Management or Customer Success
• Experience managing enterprise-level stakeholders
• Strong communication skills translating complex ideas
• Ability to take initiative and work with urgency

✨ Nice to Have

• Experience in healthcare or NHS settings
• Familiarity with AI technologies

🎁 Benefits & Perks

• 💰 Salary £50,000-£70,000 + share options up to £15,000
• 🏢 Flexible working 3 days/week in Shoreditch office
• 🏖️ Time off 28 days holiday + bank holidays
• 🍽️ Free breakfasts, snacks, and lunches
• 👶 Enhanced parental leave and fertility support

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min