2h ago

Client Services Manager

Providence, RI 02903
full-timemidHealthcare

Description

You will manage client services coordination and scheduling, build relationships with clients and referral sources, monitor fiscal metrics, and partner with clinical managers to support field employees in a dynamic home health care environment.

Requirements

  • Bachelor degree preferred, Associates minimum
  • Prior knowledge/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Demonstrated record of successfully taking on increased responsibility
  • Strong computer skills including electronic medical record

Responsibilities

  • Provide superior customer service and quality home care
  • Manage coordination of client services and emergent scheduling issues
  • Build lasting relationships with clients, referral sources, payors, and community organizations
  • Maintain effective fiscal management of caseload by monitoring metrics
  • Partner with Clinical Managers to supervise and support field employees
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