2h ago
Client Services Manager
Providence, RI 02903
full-timemidHealthcare
Description
You will manage client services coordination and scheduling, build relationships with clients and referral sources, monitor fiscal metrics, and partner with clinical managers to support field employees in a dynamic home health care environment.
Requirements
- Bachelor degree preferred, Associates minimum
- Prior knowledge/experience with Medicare and OASIS a plus
- Prior medical office or home care experience preferred
- Demonstrated record of successfully taking on increased responsibility
- Strong computer skills including electronic medical record
Responsibilities
- Provide superior customer service and quality home care
- Manage coordination of client services and emergent scheduling issues
- Build lasting relationships with clients, referral sources, payors, and community organizations
- Maintain effective fiscal management of caseload by monitoring metrics
- Partner with Clinical Managers to supervise and support field employees
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