1d ago

Guest Services Staff - Usher/Ticket Taker

Royal Oak, MI

$20.8k-$52k / year

part-timemedia

๐Ÿ’ผ About This Role

You'll be the primary provider of direct services to guests at the Royal Oak Music Theater, ensuring a safe and enjoyable experience. You'll answer questions, scan tickets, seat guests, and handle complaints. This role offers hands-on event experience in a vibrant live entertainment environment.

๐ŸŽฏ What You'll Do

  • Scan tickets and administer wristbands for entry.
  • Answer guest questions and direct them to key venue areas.
  • Seat guests and assist ADA patrons.
  • Enforce venue policies and procedures.

๐Ÿ“‹ Requirements

  • High school diploma or equivalent.
  • Availability to work nights, weekends, and holidays.
  • Ability to stand, walk, and climb stairs for long periods.
  • Ability to lift 50 lbs without assistance.

โœจ Nice to Have

  • Previous experience in events or customer service.
  • Knowledge of the music industry.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Part-time role with potential ACA benefits.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Phone Screenยท 15-30 min
  3. 3In-Person Interviewยท 30-45 min
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