3h ago

Senior Manager, Consumer Insights

Chicago, IL | New York, NY

$150k-$175k / year

full-timelead Hybridsoftware

πŸ’Ό About This Role

You'll lead end-to-end consumer research to shape marketing, product, and creative decisions, partnering with cross-functional teams to turn data into compelling narratives. Your insights will directly influence how Smartly and its customers connect with audiences.

🎯 What You'll Do

  • Lead research from problem definition to insight delivery
  • Partner with teams to identify business questions and shape agendas
  • Design and execute brand tracking, creative testing, and audience studies
  • Synthesize multiple data sources into cohesive insights

πŸ“‹ Requirements

  • Consumer insights or market research experience in tech or digital advertising
  • Expertise in qualitative and quantitative research methods
  • Proven ability to turn research into clear narratives for stakeholders
  • Experience working cross-functionally with marketing or product teams

✨ Nice to Have

  • Experience with brand measurement or creative testing
  • Background in audience insights

🎁 Benefits & Perks

  • πŸ–οΈ Five weeks PTO plus 11 holidays and unlimited sick days
  • πŸ’° 401K matching and equity grants
  • 🩺 Generous healthcare including mental health
  • πŸ“š Learning reimbursement and wellness benefit
  • 🌍 Volunteer time off and donation matching

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter screenΒ· 30 min
  2. 2Hiring manager interviewΒ· 45 min
  3. 3Panel interviewΒ· 60 min
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