3h ago
Senior Technical Enablement Architect
Austin, Texas, United States
full-timeseniorDigital Experience Platform
Tech Stack
Description
You will lead internal technical enablement across Contentful's product portfolio, empowering teams, customers, and partners to adopt the platform confidently. You'll develop scalable programs and toolkits, serve as a cross-functional subject matter expert, and drive shared understanding of best practices to inform product strategy.
Requirements
- 6+ years in solutions architecture, technical consulting, or similar role, ideally in digital experience or solution services.
- Deep familiarity with CMS, composable architecture, and modern web development patterns (headless CMS, API-first).
- Practitioner-level code proficiency with modern web frameworks (React, Next.js), APIs, SDKs, and developer tooling.
- Proven ability to translate complex technical concepts into actionable guidance for diverse audiences.
- Strong track record of building and scaling technical enablement programs or knowledge bases in cross-functional environments.
Responsibilities
- Own and evolve internal technical enablement on Contentful features and best practices for Customer Experience and cross-functional teams.
- Serve as company-wide Contentful SME, developing prescriptive guidance and creating workshops, materials, and tools.
- Establish a scalable technical enablement practice supporting continuous education and consistent understanding.
- Collaborate with Product, Marketing, and Demo teams to evaluate features and influence decisions as a trusted advisor.
- Develop and deliver internal workshops and technical training for both technical and non-technical audiences.
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