Tech Stack

Description

You will manage and grow existing customer relationships at Braze, driving expansion and renewals while partnering with cross-functional teams to increase product adoption and customer satisfaction.

Requirements

• 3+ years of Account Management or SaaS sales experience
• Proven success in navigating large organizations and identifying decision makers
• Background in SaaS sales for Mobile or Marketing Technology
• Outstanding verbal, written, and presentation skills
• Intermediate to advanced MS Office Suite and Salesforce CRM experience

Responsibilities

• Own customer relationships and manage expansion and renewal activities
• Develop commercial relationships to increase Braze utilization
• Partner with cross-functional teams to secure contract renewals
• Nurture and close account expansion deals (upsell, cross-sell, net new lines)
• Proactively analyze product usage and identify growth opportunities